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Dealing with Difficult People

difficult person
Turn Your Difficult People into Fans! Do you have to deal with unhappy, complaining people? Who doesn’t?  And sometimes maybe you are one of those difficult people — have you ever called a company to complain, navigated through their extensive phone tree, only to either be cut off or put on hold until you gave up?  Argh@!+!**?/!!  Toooo bad for… Read More..
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